Educational content only. Not medical, psychological, or health services. Auckland, New Zealand.

Privacy Policy

Last updated:

1. Introduction

Eliminationclean ("we," "our," or "us") operates this website and provides educational content on breathing techniques. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website and use our services.

2. Information We Collect

Information You Provide: We collect information you voluntarily provide through our contact form, including your name, email address, phone number (optional), and any message content. This information is used solely to respond to your enquiries.

Automatically Collected Information: When you visit our website, we may automatically collect certain technical information through cookies and similar technologies, including your IP address, browser type, pages visited, and time spent on the site. This information helps us understand how our website is used and improve its performance.

Cookie Information: We use cookies and local storage to remember your preferences, manage your session, and support our Consent Mode v2 system. You can control cookie preferences through our cookie banner and settings.

3. How We Use Your Information

We use the information we collect to:

  • Respond to your enquiries and provide customer support
  • Improve our website functionality and user experience
  • Comply with legal obligations
  • Maintain security and prevent fraud
  • Analyse website usage patterns (with analytics cookies when consented)
  • Send you relevant updates about our services (only with your consent)

4. Legal Basis for Processing

Under GDPR and New Zealand privacy law, we process your data based on the following legal grounds:

  • Consent: For analytics and marketing cookies, we rely on your explicit consent via our cookie banner
  • Contractual Necessity: To process your enquiries and provide customer support
  • Legal Obligation: To comply with applicable laws and regulations
  • Legitimate Interests: To improve our website and maintain its security

5. Third-Party Services

Google Analytics: We use Google Analytics to understand how visitors interact with our site. This service sets cookies (`_ga`, `_gid`) and collects anonymised usage data. Google Analytics is subject to Google's privacy policy.

Google Ads Tracking: If you interact with our content across Google's network, conversion tracking cookies (`_gcl_au`, `_gcl_aw`) may be placed. These cookies track conversions for marketing purposes and respect your Consent Mode settings.

Google Maps: Our contact page embeds a Google Map to show our physical location. Google Maps collects location and interaction data subject to its privacy policy.

All third-party services are contractually bound to process data according to our privacy standards.

6. Data Retention

We retain your personal information only as long as necessary to fulfil the purposes for which it was collected. Contact form submissions are retained for up to 12 months to facilitate follow-up communication. Analytical data is automatically aggregated and purged after 26 months by Google Analytics.

7. Your Data Rights

You have the following rights regarding your personal data:

  • Right to Access: Request a copy of the data we hold about you
  • Right to Correct: Request correction of inaccurate information
  • Right to Delete: Request deletion of your data (subject to legal obligations)
  • Right to Object: Opt out of marketing communications and non-essential processing
  • Right to Data Portability: Request your data in a portable format
  • Right to Withdraw Consent: Withdraw consent for cookies at any time via our settings

To exercise these rights, contact us at info@eliminationclean.world.

8. Data Security

We implement industry-standard security measures to protect your personal information, including HTTPS encryption, secure form handling, and regular security reviews. However, no online system is completely secure, and we cannot guarantee absolute security.

9. International Data Transfers

Some third-party services we use (Google Analytics, Google Ads, Google Maps) may transfer data to the United States or other countries. These transfers are protected by appropriate safeguards, including Standard Contractual Clauses and adequacy determinations.

10. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children. If we learn we've collected data from a child, we will delete it promptly.

11. Cookies and Tracking Technologies

Necessary Cookies: These keep our site secure and functional (required, no consent needed).

Analytics Cookies: These help us understand how you use our site (requires consent).

Marketing Cookies: These enable personalised advertising and remarketing (requires consent).

You can manage all cookie preferences through our cookie settings banner at the bottom of any page.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be effective immediately upon posting. Your continued use of our site indicates acceptance of updated terms. We encourage you to review this policy periodically.

13. Contact Information

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us:

Eliminationclean
42 Greys Avenue, Auckland 1010, New Zealand
Phone: +64 9 374 2856
Email: info@eliminationclean.world

14. Supervisory Authority

If you believe we have violated your privacy rights, you have the right to lodge a complaint with your local data protection authority. In New Zealand, this is the Office of the Privacy Commissioner. In the EU, it is your national Data Protection Authority.